Shawn Walchef, founder of ‪@CaliBBQMedia‬ has a unique definition of hospitality. For Walchef, hospitality is more than just a warm greeting; it’s about creating lifelong relationships built on trust. While at the National Restaurant Association Show 2024 in Chicago, Walcef discussed the importance of building a community with host Arun Kumar.

Kim DeCarolis, Senior Vice President of Strategic Growth at Craveworthy Brands, is at the forefront of identifying and implementing trends in hospitality technology. Learn about technology trends, making loyalty more engaging, and maintaining brand identity through AI influence.

Interview with Principal of Massis Kabob and Incentivio collaborator Peter Baghdassarian about simplifying loyalty programs, the importance of functional technology, and building relationships with tech salespeople.

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry.

Bill Lindsey, co-founder of COGS-Well, shared valuable insights into how COGS-Well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.

Stacey Sikorski, a seasoned veteran in the industry and current Director of Mid-Market Sales at Incentivio, shared her experiences and perspectives on the evolving landscape of customer loyalty, the importance of catering to top-tier guests, and the intentional use of technology in the post-COVID era.

For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu.

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

Interview with Justin Ulrich, VP of Marketing at Evocalize, on the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns.

Interview with 7shifts VP of Partnerships David Ganton on how predictive analytics and innovative collaborations transform workforce retention and operational efficiency in the ever-evolving restaurant industry.

Interview with Voicify CTO, Nick Laidlaw, about leading the charge in voice AI adoption, the unique challenges in deploying AI responsibly, and how it will be applied in the near future.

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

Interview with Nift and Mile Square Labs Co-founder Preston Junger about evolving customer connection, AI in hospitality, and the value of first-party data.