360° Restaurant CRM
Owning the relationship with your guests is key to long term growth. With Incentivio, you own the relationship as well as the data. Our next generation CRM analyzes your guest accounts on a daily basis and automatically updates guest segments. This allows you to set up campaigns that are automatically triggered based on events, thresholds or actions. Campaigns can run without supervision once set up.
Customizable Sign Up Pages
Incentivio’s account sign up pages (on the app or web) can be customized to include any information you need – and this data can automatically add tags to CRM records within Incentivio. For example you can add zip code dietary preferences can be used to tailor future promotions.
CRM tags can be used to create custom segments. These tags can be created via a signup page or even created manually to tag either VIP customers or employees. These tags can then be used as segments to tailor campaigns to – for example VIP bonuses or employee rewards
Analytics & Segmentation
Make data-driven decisions that impact your bottom-line. Measure your restaurant’s productivity and efficiency and find ways to improve your operations. Measure success across various touch-points. Is there an opportunity through the app, web, or in-store to gain more business? Measure the effectiveness of different locations. Are certain locations doing better than others?
Our powerful rules engine allows you to create segments using combinations of rules.
Define rule-based segments that are automatically updated. We update our guest accounts on a daily basis and automatically update guest segments.