Restaurant CRM

With Incentivio, you own the guest relationship as well as the data. Our CRM analyzes your guests' accounts on a daily basis and allows you to set up restaurant marketing campaigns that are automatically triggered based on events, thresholds, or actions. 

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Customizable Sign Up Pages

Incentivio’s sign up pages (on the app or web) can be customized to include any information you want to collect – and this data can automatically add tags to CRM records within Incentivio. For example you can add zip code dietary preferences can be used to tailor future marketing promotions.

 

Custom Tags

CRM tags can be used to create custom segments. These tags can be created via a signup page or even created manually to tag either VIP customers or employees. These tags can then be used as segments to tailor restaurant marketing campaigns to – for example VIP bonuses or employee rewards

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Analytics & Segmentation

Make data-driven decisions that impact your bottom-line. Measure your restaurant’s productivity and efficiency and find ways to improve your operations. Measure success across various touch-points. Is there an opportunity through the app, web, or in-store to gain more business? Measure the effectiveness of different locations. Are certain locations doing better than others? 

 

Segmentation

Our powerful rules engine allows you to create segments using combinations of rules which can then power targeted restaurant marketing campaigns.

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Personas

Define rule-based segments that are automatically updated.  We update our guest accounts on a daily basis and automatically update guest segments.