Every Restaurant Deserves the Power of Guest Intelligence.

We exist to help restaurant brands of all sizes put their guest data to work to grow recurring revenue

Waiter serving two guests at a bright cafe table

Friends sharing burgers at a sunlit restaurant table

Guest picking up a coffee at a bakery counter

Smiling cafe owner in an apron behind the counter

Chef smiling while prepping in a bright kitchen

Friends toasting at a sunny brunch table

Guest enjoying lunch at an outdoor table

Server carrying a fresh pizza through a bright restaurant

Two friends having lunch by a sunny window

Friends chatting over drinks at a cafe table

Guest smiling over a shared meal and wine

Smiling barista taking an order at the counter

Waiter handing a menu to a guest in a bright cafe

Smiling cafe owner at the coffee counter

Why Incentivio Exists

Incentivio began with a simple question: What if every restaurant, not only the biggest chains, could put its own guest data to work? In 2014, our founders saw a restaurant chain whose guest data lived in 15 different systems. A chain with thousands of locations can afford to connect them. A brand with 10, 20, or 100 locations cannot.

We believe the restaurants that thrive should be the ones that know their guests best, not just the ones with the biggest budgets.

So in 2016, we launched loyalty and marketing for restaurants and retailers, later focusing exclusively on restaurants, where guests come back far more often.

Today our mission is to create recurring revenue for restaurants: helping them grow the base of guests who keep coming back, a foundation they can count on and build on.

What We Build

Every ordering channel brings its own tool and its own piece of the guest’s story. The advantage goes to brands whose tools share one view of the guest.

Incentivio is a native-AI company connecting ordering, loyalty, marketing, and guest intelligence, so every order teaches the platform more about your guests. Start with what you need and add as you grow.

It works with the POS, payment, and delivery partners you already use, from a single location to a large franchise system.

Explore the Platform

From Loyalty to Intelligence

2016
Founded to level the playing field, and launched loyalty for restaurants and retail.
2017
Added a branded app and online ordering, so restaurants own their guest data.
2021
Raised seed funding and launched our first intelligence feature.
2022
Launched Churn Management and Guest Journey, so restaurants can act before guests leave.
2023
Raised $10M Series A to embed AI and machine learning into our intelligence suite.
2024
Redesigned our platform into one unified dashboard.
2025
Launched Loyalty Pulse to show whether loyalty is working.
2026
Launched Guest Journey V2 and kept building AI deeper into the platform.

2016 2017 2021 2022 2023 2024 2025 2026

What Guides Us

Our four values spell TACO. They shape how we work, with each other and with the restaurants we serve.

Teamwork
We solve problems together.
Small teams form around a challenge, see it through, and move on. When a customer has a problem, we stay with it until it’s resolved.
Agility
We move fast, with a plan.
We stay scrappy, with enough structure to keep speed from turning into chaos.
Communication
Everyone has a voice.
We keep layers few and doors open. Anyone can talk to anyone, including our founders.
Ownership
We care like owners.
Everyone here cares about this industry and the restaurants we serve, and acts on it.

Built by Restaurant People

We’re chefs, owners, general managers and former restaurant IT leaders. Many of us grew up in restaurants, so we build for what operators face every day.