WHY INCENTIVIO

Incentivio Helps Restaurant BrandsCreate Recurring Revenue

One platform that turns your guest data into revenue that comes back, built for multi-unit and enterprise brands.

A staff member greets a regular by name and hands over her pickup order and iced coffee at a sunlit fast-casual counter
Trusted by growing restaurant brands across North America

Incentivio connects ordering, apps, delivery and gift cards to the data and automation that turn first-time guests into regulars.

Every location sees what’s really driving revenue, without a patchwork of tools and reports.

Ordering, app, delivery, loyalty and marketing in one connected system.

Location-level visibility for multi-unit and franchise teams.

Guest data that flags churn risk and high-value guests automatically.

Works with the POS, payments and delivery partners you already use.

The Platform

Where Revenue Starts

Keep every order, and every guest’s data, with your brand instead of a marketplace.

How you know it's working

Loyalty Pulse shows whether all of this is actually driving repeat visits and incremental revenue, not just points and redemptions.

Loyalty Pulse
storefrontreceipt_longanalyticspeopleforumrestaurant_menucredit_cardcard_giftcard
Reporting & Analytics/ Loyalty Pulse
Loyalty Pulse
filter_listDate Range | Aug 1 to Aug 31Compare To | Jul 1 to Jul 31Locations | All LocationsrefreshRefresh
Total Members24,806↑ 6.9% vs previous period
Active Members7,532↑ 2.4% vs previous period
Loyalty Orders Net Sales$770,826.32↑ 3.4% vs previous period
Loyalty Average Check$41.36↑ 1.9% vs previous period
MembersDaily, Aug 1 to Aug 31
Table
02,0004,0006,0008,000Aug 1Aug 8Aug 15Aug 22Aug 29
ActiveSignups (cumulative)
Loyalty Account OrdersBy channel, Aug 1 to Aug 31
18,637loyalty orders
Scan 2 Pay7,45540.0%
In Store4,10022.0%
Web Ordering3,72720.0%
Mobile App3,35518.0%
filter_listDate Range | Aug 1 to Aug 31Compare To | Jul 1 to Jul 31Locations | All LocationsrefreshRefresh
Active Members7,532↑ 3.1% vs previous period
Activity Rate30.4%↑ 0.9% vs previous period
System Activity Rate29.4%↓ 0.8% vs previous period
Contribution Rate21.1%↑ 1.2% vs previous period
MembersQ’s Cafe active members, daily
Table
7,0007,1507,3007,4507,600Aug 1Aug 8Aug 15Aug 22Aug 29
Contribution RateLoyalty share of sales, daily
Table
0%8%15%23%30%Aug 1Aug 8Aug 15Aug 22Aug 29
Q’s CafeSystem
filter_listDate Range | Aug 1 to Aug 31Compare To | Jul 1 to Jul 31Locations | All LocationsrefreshRefresh
Loyalty Earn Orders14,742↑ 4.6% vs previous period
Loyalty Burn Orders3,895↑ 5.2% vs previous period
Loyalty Orders Net Sales$770,826.32↑ 3.4% vs previous period
Discount Amount$13,206.55↓ 0.9% vs previous period
Location NameActive MembersLoyalty Earn OrdersLoyalty Burn OrdersDiscount AmountLoyalty Average CheckUnique User Scan to Pay
Williamsburg2,2144,3061,148$3,912.40$40.85612
North Ridge1,9863,9021,021$3,468.25$42.10548
Park Slope1,8173,551942$3,190.60$41.72503
Greenpoint1,5152,983784$2,635.30$40.66421
Total7,53214,7423,895$13,206.55$41.362,084
filter_listGranularity | DayDate Range | Aug 1 to Aug 31Data | Earn + BurnLocations | All LocationsrefreshRefresh
Active Members (Earn + Burn)Members active for the first time in the month, by day and location
Table
020406080Aug 1Aug 8Aug 15Aug 22Aug 29
WilliamsburgNorth RidgePark SlopeGreenpoint
filter_listDate Range | Aug 1 to Aug 31Compare To | Jul 1 to Jul 31Locations | All LocationsOffer | AllrefreshRefresh
Loyalty Earn Orders4,318↑ 3.1% vs previous period
Loyalty Burn Orders1,206↑ 0.6% vs previous period
Loyalty Orders Net Sales$92,418.40↑ 0.6% vs previous period
Discount Amount$11,760.35↓ 1.7% vs previous period
Loyalty Offer NameActive MembersLoyalty Earn OrdersLoyalty Burn OrdersDiscount Amount
100 Points = Free Drip Coffee2510283$2,764.20
150 Points = Free Pastry980104$1,018.60
200 Points = Free Latte5120596$5,805.25
300 Points = Free Breakfast Sandwich1490161$1,569.80
Free Size Upgrade at 50 Points60062$602.50
50 Bonus Points on Your Birthday6126120$0.00
Double Points Tuesdays1,8743,2810$0.00
Total3,4214,3181,206$11,760.35
filter_listGranularity | DayDate Range | Aug 1 to Aug 31Data | Earn + BurnLocations | All LocationsOffer | AllrefreshRefresh
RedemptionsBy day. Top 4 offers by redemptions
Table
01020304050Aug 1Aug 8Aug 15Aug 22Aug 29
200 Points = Free Latte100 Points = Free Drip Coffee300 Points = Free Breakfast Sandwich150 Points = Free PastryOther (4 offers)
A guest ordering on her phone at a cafe tableA manager checking orders on a tablet during kitchen serviceAn owner reviewing sales charts on a laptopA barista handing a guest coffee and a pastry at the counterA team reviewing guest data together on a laptop

Understands what's driving repeat visits and loyalty sales, with proof instead of assumptions.

Sees how promotions and menu changes affect ordering behavior in real time.

Gets one clear view of retention, revenue, and ROI, without reconciling numbers pulled from different systems.

Tracks performance across every location from a single dashboard, with brand-wide consistency and location-level control.

Turns guest data into actionable insight without a dedicated BI build-out.

Use What You Need

Incentivio is one platform, but you don't have to adopt it all at once.

Start with loyalty, or loyalty plus marketing automation. Add online ordering, mobile apps, or agentic models as your guest program grows.

The data model stays the same, so nothing is rebuilt as you expand.

Vio, the Incentivio mascot, at the center of the connected platformIntegrations

Works With Your Stack

Plugs into your POS, payments and delivery partners. No rip and replace.

Partners include Toast, Stripe, DoorDash, Square, Oracle Simphony, Uber Eats, Clover, Heartland, Qu, Revel, Worldpay, PAR Brink, Lightspeed, Braintree.

Build the revenue that comes back.

Book a demo

IncentivioTwenty minutes with someone who knows restaurants.