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Elevate Your Restaurant's Guest Journey

The only fully automated intelligence-driven guest engagement platform for restaurants &
virtual kitchens that increases retention, maximizes revenue and enhances the guest experience for both first-time visitors & loyalists.

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Average Check
$11.96
Loyalist
Guest Visits
3,421
2.1% vs. Last Week
Pura Vida Miami
Bad Ass Coffee of Hawaii
Wing It On!
It's Boba Time
Urban Bricks
<p>Hava Java</p>
St Louis Bar & Grill
Tomato Bar

Know your guests
and serve them best

Online Ordering

A restaurant online ordering system worthy of your brand. Fully customizable with branding and menu images.

Mobile Apps

Native mobile apps built from the ground up with state-of-the-art load times, animations, and general responsiveness.

Loyalty

Turn guests into regulars and reward them for all of the ways they interact with your brand! In-store, in-app, and online!

Marketing

All the digital restaurant marketing tools you need to create lasting engagement with your guests.

Churn Management

70% of customers won't return. Change the game with Churn Management powered by Artificial Intelligence.

Automatic Upsells

The recommendations engine applies machine learning to suggest upsells and cross-sells as guests checkout.

Gift & Comp Cards

Guests can use gift cards across mobile, web, and in-store, and create digital wallets to use digital gift cards.

CDP & Analytics

You own the guest relationship as well as the data. Our CDP analyzes your guests' accounts on a daily basis.

Rookie

Purchased 1+ times but hasn't established an ordering pattern yet.

Convert them to a regular!

Regular

Has completed at least 3 orders and has a lower average order frequency.

Can you turn them into a loyalist?

Loyalist

Has completed at least 3 orders and has a higher average order frequency.

You should do everything you can to make this group feel special!

Stranger

Has ordered without identifying themselves.

This represents an opportunity to convert them to 'known' guests.

Slider

Our algorithm has determined that this individual is likely to churn unless action is taken!

Guest Journey Image

The art of flavor
meets the science of data.

2x Increased Order Size
20% Time Saved per Week
4 – 10x Average Guest Returns
Take Back Control of Your Guest Journey!

Wing It On!

Wing It On! has increased digital revenue by 13.18% without manual intervention using our intelligence suite of ML and AI!

Wing It On!

Hava Java

"Incentivio drives 80% of our digital orders while also saving us the 30% commission fees the third-party sites charge."

Hava Java

St. Louis Bar & Grill

St. Louis Bar & Grill's digital sales increased by 66% by using online ordering and the restaurant mobile app!

St. Louis Bar & Grill

Hot Table

"Within a year, we have seen an almost 300% return on our investment in Incentivio."

Hot Table

The Highway Restaurant

"Even without in-store dining, sales have increased 152% year-over-year since introducing the Incentivio platform."

The Highway Restaurant
<strong>Vincent Ginatta</strong><br>Bread Zeppelin

“Given our growth ambitions, we knew having a branded app that combined a great ordering experience, ability to offer delivery, and loyalty & marketing functionality needed to be a priority for our brand. We expected a full-feature branded app would either come with an enormous price tag or come with functionality compromises that we would need to design around. Incentivio really surprised us on both fronts. The quality of user experience matches that of our established peers, at a small fraction of the cost."

Vincent Ginatta
Bread Zeppelin
<strong>Davide Macchi</strong><br>Due' Cucina Italiana

"There are a lot of online ordering tools on the market, but they often provide very narrow solutions that focus exclusively on online ordering. Incentivio is different: rather than being an online ordering tool, it is a complete CRM suite that also includes top-notch online ordering and loyalty capabilities. As a growing brand that heavily invests in technology and operational excellence to provide a superior experience both on-premise and online, Incentivio is a key strategic partner for growth, and we look forward to double-down on this relationship even more as we roll out more locations.”

Davide Macchi
Due' Cucina Italiana
<strong>Jeff Stykowski | Co-owner</strong><br>Tomato Bar

"As a small business owner looking at the larger chains you think they are just so far ahead in terms of technology and ordering that you can never get to that. I really feel like Incentivio has helped us to bridge that gap across guest ordering and marketing very quickly."

Jeff Stykowski | Co-owner
Tomato Bar
<strong>Joel Mendlowitz | Owner</strong><br>Hava Java

"Nearly 30% of our sales are driven through the digital ordering tools Incentivio provides. While we still use some third-party delivery sites, Incentivio drives 80% of our digital orders while also saving us the 30% commission fees the third-party sites charge."

Joel Mendlowitz | Owner
Hava Java

Take back control of your guest journey

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