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  • Take Control of Your Guest Journey

    We have created a Guest Journey dashboard that automatically segments guests into Strangers, Rookies, Regulars, Loyalists, Whales, Sliders, and Churned. The dashboard also details how much revenue is currently at risk and how much has been recovered over time, providing quantified, actionable insight into a restaurant’s best guests. 

    See Incentivio in Action

    How to Increase Retention in an Uncertain Economy

    The restaurant industry tries to win back guests after they leave. We feel that retaining existing guests and treating them right is more important than ever when heading into uncertain economic times. Our artificial intelligence engine predicts restaurant guest churn and automates the marketing process to ensure they stay fans of your brand!

    Increase Restaurant Retention

    • Commerce
      Offer restaurant guests a tailored, personalized experience with a white-label restaurant app and branded restaurant online ordering!
      Online Ordering | Mobile Apps | Gift Cards
    • Engagement
      Enhance the guest relationship with automated restaurant marketing, customizable restaurant loyalty, and a 360-degree restaurant customer data platform!
      Analytics | Loyalty Programs | Marketing
    • Intelligence
      Increase restaurant retention and revenue using automatic guest journey management powered by artificial intelligence for restaurants and machine learning.
      Churn Management | Upsell Recommendations
  • Integrations
  • Customers
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Strategic Restaurant Menu Design

Trending Content

Strategic Restaurant Menu Design

A popular theory states that customers look at the menu for 109 seconds on average. That means that in under two minutes, you must direct their focus to the most impactful menu items for you— be that your specials or your more expensive entrees. To do that, your menu must be impactful, engaging, and easy to navigate. 

So, how do you optimize your menu?

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Strategic Restaurant Menu Design
Restaurant Marketing

Strategic Restaurant Menu Design

A popular theory states that customers look at the menu for 109 seconds on average. That means that in under two minutes, you must direct their focus to the most impactful menu items for you— be that your specials or your more expensive entrees. To do that, your menu must be impactful, engaging, and easy to navigate. 

So, how do you optimize your menu?
Understanding the digital restaurant guest journey
Marketing

Understanding the digital restaurant guest journey

We believe that you should have full control of your customer data and know who your guests are and how they interact with your restaurant(s)! Customers crave an experience when they visit a restaurant. Now, with the experience becoming increasingly digital, how do you make your guests feel special? The Guest Journey is where you can view your customers’ data, get to know them, send automated targeted offers, and increase revenue and retention by having them make repeat business through loyalty. Most restaurants wait until guests have stopped coming back to target them with offers. Our data shows that it’s 300% more effective to target guests that are at risk of churning, before they’ve actually churned (stopped coming back). 
How to use your guest data to fuel your restaurant marketing strategy
Marketing

How to use your guest data to fuel your restaurant marketing strategy

The restaurant world has become increasingly digital. From investments in restaurant tech to consumer expectations for digital dining, the restaurant industry continues to evolve. Now more than ever, knowing your guests and retaining them is crucial to the success of your brand. Your guest data provides valuable insights into the behavior, preferences, and demographics of your customers. By analyzing this data, you can better understand your target audience, identify trends, and make data-driven decisions to improve your overall marketing efforts– resulting in increased revenue and retention!

Join our webinar event on Thursday, March 23, 2023, 1:00 - 2:00 PM EST to learn about restaurant marketing and the guest journey!

With special guests: Justin Egan, VP of Marketing at Craveworthy Brands, and Peter Baghdassarian, Co-owner of Massis Kabob
Access the virtual and ghost kitchen playbook for essential tools
Virtual/Ghost Kitchens

Access the virtual and ghost kitchen playbook for essential tools

With fewer touchpoints compared to brick-and-mortar locations relying on customer data is crucial to creating memorable experiences and loyal guests. Retargeting and engaging with your customers in all of the digital channels they interact with your brand is key to a successful virtual restaurant. When it comes to ghost and virtual kitchens, one thing is certain: streamlining orders, operations, and delivery in one platform will allow you to control your customer data. Don’t allow 3rd party delivery services to reduce your profitability and marketing, which are both key to a successful virtual and/or ghost kitchen.
Learn how to increase guest engagement & build a restaurant tech stack
Marketing

Learn how to increase guest engagement & build a restaurant tech stack

In this digital age, your brand is no longer about food alone. Modern dining extends beyond your brick-and-mortar location(s) from restaurant mobile apps and restaurant online ordering to social media posts and third-party review sites. If you want to make a lasting impression, you need to meet your guests where they are. Find out how in this free guide and checklist!
How to combat labor shortage, retain staff, and manage a team
Staffing & Hiring

How to combat labor shortage, retain staff, and manage a team

The current labor shortage in the restaurant industry has made it difficult for restaurants to retain staff and manage their teams effectively. In this guide, you'll learn how to combat the shortage, tactics to retain staff, and manage a successful team.
How to do restaurant marketing and control the guest journey
Marketing

How to do restaurant marketing and control the guest journey

Effective restaurant marketing can help attract new customers, build customer loyalty, increase revenue, and help you stand out from the competition. Learn how to effectively do restaurant marketing and control the guest journey in this guide to drive incremental revenue and attract loyal guests!
Learn how much 3rd party delivery really costs
Technology

Learn how much 3rd party delivery really costs

Third-Party Delivery typically charges between 15-30% while also charging your guests' extra fees. Find out how much you could be adding to your bottom line by converting third-party commission fees to revenue and taking back control of the guest experience with this Restaurant Delivery ROI Calculator!

Take back control of your guest journey

Request Demo