Change the restaurant loyalty paradigm
Create personalized loyalty programs that turn first-time visitors into lifetime fans. Understand your revenue sources and enhance customer experiences with data-driven insights.
Create an experience that makes your guests feel recognized
Understand Where Your Revenue Comes From
Keep Your Guests Coming Back
Improving the guest journey and saying goodbye to one-size-fits-all loyalty
Unlock the full potential of your restaurant's loyalty program. Our platform revolutionizes the way you engage with customers by providing personalized experiences that keep them coming back.
Revolutionizing Restaurant Loyalty and Personalization
Restaurant owners and operators gain a deeper understanding of how their guests navigate through different stages of the digital dining experience, which is important for building the most effective brand loyalty.
From first-time visitors to devoted enthusiasts, every guest's journey is personalized, allowing you to tailor loyalty offers and messages to their specific preferences and behaviors. Whether they're casuals, loyalists, or die-hard fanatics, each guest receives offers and messages tailored to their unique journey. Want to send a loyalty offer to regulars? You can. Want to send a mega offer just to your super fans? You can!
Building a Better Customer Experience
People and restaurants are similar—each has a unique appeal and secret recipe for success. Imagine having a loyalty program that's as unique as each of your guests–a program that adapts and evolves alongside them. A loyalty program with a level of customization that allows you to tailor it to what your guests want and need. That's exactly what Incentivio's Guest Journey Dashboard offers.
Powered by a cutting-edge machine learning algorithm, this product automatically segments your restaurant guests based on their frequency of visits and spending habits. Gone are the days of one-size-fits-all loyalty programs
Bringing Back Lost Customers
The most proprietary functionality is churn management. Want to target guests who are on their way out but still have an account? Send them an offer. You can automatically view segments of guests who have already churned vs. guests who are on their way to churning.
Rather than a spray and prey marketing campaign that groups all users who haven't ordered in 60 or 100 days into a bucket, let the algorithm do the work for you and only target guests who are both at risk and who are also still able to be saved before they leave for good.
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