Take back control
of the guest journey
Do you know how your guest segments contribute to your overall revenue? Are you targeting the right guests at the right time?
Guests that order without identifying themselves. This represents an opportunity to convert them to 'known' guests.
Rookies have created an account, but haven’t yet established an ordering pattern. Convert them to Regulars!
Have completed at least 3 orders and has a lower average order frequency. Can you turn them into loyalists?
Have completed at least 3 orders and has a higher average order frequency. You should do everything you can to make this group feel special!
A regular or higher with 3X the average check!
Our algorithm has determined that this group is likely to churn unless action is taken.
Have created an account, but haven’t returned in 90+ days. You should try to win them back, but your success rate will be lower than Sliders.
Understand Where Your Revenue Comes From
Maximize your margins by avoiding third-party commission fees when guests order directly through your branded online ordering site.
Increase your digital revenue
Allow your guests to order directly from your restaurant's online ordering page. Drive guests to first-party ordering with sign-up bonuses and special item or value-based promotions.
“As an emerging brand that was actually thriving during the pandemic due to our digital presence, it was difficult to find technology partners that were also thriving and innovating. We felt well-positioned to have Incentivio as a partner during this time. They never dropped the ball, and that really stresses the importance of choosing the right vendor partners to grow with you through the thickest of times."
Wing It On!