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  • Take Control of Your Guest Journey

    We have created a Guest Journey dashboard that automatically segments guests into Strangers, Rookies, Regulars, Loyalists, Whales, Sliders, and Churned. The dashboard also details how much revenue is currently at risk and how much has been recovered over time, providing quantified, actionable insight into a restaurant’s best guests. 

    See Incentivio in Action

    How to Increase Retention in an Uncertain Economy

    The restaurant industry tries to win back guests after they leave. We feel that retaining existing guests and treating them right is more important than ever when heading into uncertain economic times. Our artificial intelligence engine predicts restaurant guest churn and automates the marketing process to ensure they stay fans of your brand!

    Increase Restaurant Retention

    • Commerce
      Offer restaurant guests a tailored, personalized experience with a white-label restaurant app and branded restaurant online ordering!
      Online Ordering | Mobile Apps | Gift Cards
    • Engagement
      Enhance the guest relationship with automated restaurant marketing, customizable restaurant loyalty, and a 360-degree restaurant customer data platform!
      Analytics | Loyalty Programs | Marketing
    • Intelligence
      Increase restaurant retention and revenue using automatic guest journey management powered by artificial intelligence and machine learning.
      Churn Management | Upsell Recommendations
  • Integrations
  • Customers
  • Blog & News
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About Us

At Incentivio, our authentic relationships power our growth and foster true collaboration across all our teams. We are passionate about helping our partners build stronger relationships with their guests. That spirit of community starts with our consultative and customized approach to sales, implementation, customer success, and customer support. We want to create connections that matter by working with your brand to develop a solution that fits YOUR experience!

We are the only restaurant digital platform that operates across the web, mobile and in-store channels to help restaurants acquire new customers, drive visits and spending, increase loyalty and engagement, reduce cost and drive incremental revenue!

 We accomplish this by combining online ordering and white-label restaurant apps with loyalty, gift cards, machine learning upsells, CDP analytics, a data-driven marketing suite, and guest journey management to give you a powerful system to build relationships with your guests and drive digital revenue.

Friends toast at restaurant
Around-world

Hundreds of brands trust our platform

From Florida to Ottawa, restaurant chains across North America use and love our platform!

Per-location-revenue

Increase same-store revenue

The average value of an order through our platform is 20% higher than in-person or phone-in orders, and we've seen as as high as 64%!

benefits_3-1

Loyalty, your way

Turn guests into regulars and reward them for all of the ways they interact with your brand with customizable loyalty programs across all channels.

Understand-your-customers

Understand your customers like never before

Use in-app surveys, our marketing suite and purchase behavior to learn more about your customers.

Segment

Next generation segmentation & targeting

Segment customers by behavioral, demographic, and geographic attributes. We allow you to build your own custom segments and re-use them to power targeted campaigns.

Flexibility

Ultimate flexibility

We integrate with the best point of sale systems and the largest payment processors to ensure we help your restaurant chain become the best it can be!

White-labeled

Fully white labeled

Our apps, websites, and kiosks are fully white labeled so your brand stays front and center while providing a personalized digital guest experience.

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<strong>Omer and Jen Horev</strong><br>Pura Vida Miami

The flexibility with customizing the colors, fonts, and photos to match our branding was extremely important to us. In addition, the ability to add features like saving customer credit cards, loyalty points and delivery address were vital to our apps success, truly optimizing the customer experience. Our regulars love earning free food and skipping the line and we love the opportunity to serve them more frequently.

Omer and Jen Horev
Pura Vida Miami

Take back control of your guest journey

Request Demo