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Online Ordering
Direct ordering that drives revenue.
Mobile Apps
Your brand. Your app. More orders.
Catering
Make catering orders easy to place.
Dispatch
Flexible delivery that keeps you in control.
Wallets & Gift Cards
Turn prepaid value into future sales.
CDP & Analytics
Unified guest data for smarter marketing.
Loyalty
Reward guests and grow their spend.
Marketing Suite
Turn guest behavior into timely campaigns.
Guest Journey
Know where guests stand and when to act.
Loyalty Pulse
Prove the revenue impact of loyalty.
Upsells
Grow order value with personalized add-ons.
Churn Management
Spot at-risk guests before they churn.
Menu Intelligence
See which menu items drive repeat visits.
Data Connect
Bring guest data into your own BI tools.
Vio, the Incentivio mascot
Introducing Vio
Your AI companion for guest data.
Single Unit With Growth Plans
Start with one. Build for many.
Growing Multi-Unit
Built to grow with you, not slow you down.
Franchise & Enterprise
Built for the scale you're already at.
Grow Repeat Visits
Turn a first order into a fifth.
Grow Order Value
Make every order worth more.
Grow Lifetime Value
More visits, bigger orders, added up.
Blog
Guest behavior, loyalty, and restaurant tech.
Podcast
Operators on what actually works.
Reports
Industry insights, ebooks, reports, and guides.
Customer Stories
Results from restaurant brands like yours.
Integrations
POS, payments, and delivery partners.
Help Center
Guides and how-tos for the Admin Portal.
Our Story
Why we built a guest-first platform.
Careers
Open roles across product and go-to-market.
Press
Announcements and media coverage.
Become a Partner
Build and refer alongside us.
Refer a Restaurant
Send a brand our way, get rewarded.
Contact
Questions, press, or support.
Book a Demo
See the platform on your own menu.
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Incentivio &
Ovation

Actionable guest feedback that drives repeat revenue.

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Ovation
Overhead spread of burgers, fries, onion rings and bowls on a white table
Incentivio
Ovation logo
Category
Marketing
Connects through
Direct API
Part of
29 integrations
Partner site
ovationup.com
About the integration

Feedback after every order

Incentivio shares order and guest data with Ovation, which texts a two question survey after the visit so your team can fix problems and win guests back.

What you need
  • Active Ovation account
  • Incentivio platform subscription
  • API credentials for data sync
What syncs
  • Guest profiles and contact data
  • Order and loyalty history
  • Campaign performance metrics
  • Segmentation and preference data
Powered by

Every survey starts with an order

Online Orders lists each order with its store, source and status.

Incentivio Admin Portal, Online Orders screen for Q's Cafe showing closed orders by store, source, amount and status
Server holding a wooden board piled with chicken tenders and dipping sauces
Feedback

Two questions

A short text survey reaches guests after each order.

  • Every channel. Online, delivery and dine in feedback.
  • One place. Feedback for all locations together.
Indian curries, breads and samosas spread across a wooden table
Recovery

Fix it in time

Your team chats with unhappy guests and wins them back.

  • Live chat reaches guests while it still matters.
  • Trend insights show what to fix on and off premises.

What you get with
Ovation

Problems Caught Early

Unhappy guests reach you by text first, so you can make it right before they leave.

More 5 Star Reviews

Happy guests are prompted to post a review, which helps lift your public ratings.

Every Channel Heard

Feedback from online, delivery and in store orders lands in one Ovation dashboard.

Integrations

Keeps the stack you already run

29 POS, payments, delivery and marketing partners, all connected to Incentivio.

View All

Ready to connect Ovation?

Book a demo to see the Ovation integration working with your guest data.

Book a Demo