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Toast

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Incentivio has been partnered with Toast for over six years. We utilize the latest toast APIs to provide a seamless experience across menus, ordering, loyalty, payments, and marketing. When a customer orders through the mobile app or online ordering their order fires directly to the Toast POS printers and/or KDS screens based on the routing you set up in Toast. You can 86 items in real-time in Toast and have them reflected on the Incentivio mobile app and online ordering pagers in real-time. You can also void, refund, or edit digital orders on the Toast POS or in the Toast admin portal at any time. In-store, online, and in the mobile app, you can reward guests, add to their loyalty balance, and accept gift cards using the camera on the Toast POS or scanners.

 

Flexible Loyalty

Build your loyalty program around your business! Our flexible loyalty system allows you to base your loyalty program on punches, points, or worthy causes. Reward guests for in-store transactions, online ordering, and mobile app purchases. Look up loyalty accounts right within the POS and apply points or offers to checks. Find customers by phone number, name, email address, or loyalty ID. 

Loyalty Screen


Integrated App & Web Ordering

Have your customers do the work for your staff! Say goodbye to manually entered orders, or even having to click to accept an order. Orders print at the right station at the right time, eliminating the need to track orders placed days in advance. 

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Synchronized Menus

Don’t build your menu twice! We synchronize with Toast menus – including Groups, Items, Modifier Groups, Modifier Items, and business rules (e.g. – select a maximum of two). Re-synching is as easy as clicking a button, plus our system automatically looks for menu changes and re-synchs! Images can be dragged onto menu items and menus can be re-ordered using a simple graphical interface. 

Synchronized Menus

One account, many channels

Removing friction from the Digital Guest Experience at every step helps reduce abandoned orders while increasing guest satisfaction. Incentivio provides a single, secure guest account and wallet that can be accessed on the mobile app, online and in-store. Loyalty points, offers & coupons, gift cards, credit cards, and order history are all associated with the account.

Wing It On! Loyalty

 

Data-Driven Marketing with CDP & Analytics

Attract new customers and retain your existing ones! Our next-generation CDP analyzes your guest accounts on a daily basis and automatically updates guest segments.  This allows you to set up campaigns that are automatically triggered based on events, thresholds, or actions. Campaigns can run without supervision once set up.

Delivery

Offer your own delivery without the hassle of managing a driver fleet. We allow you to convert third-party delivery service customers to your own digital properties. Our Easy Order feature lets you batch delivery orders, transforming delivery economics.

We would love to talk more about your needs and how we can help a restaurant that runs on Toast. You can pick a time that’s convenient here.

Take back control of your guest journey

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