We have created a Guest Journey dashboard that automatically segments guests into Strangers, Rookies, Regulars, Loyalists, Whales, Sliders, and Churned. The dashboard also details how much revenue is currently at risk and how much has been recovered over time, providing quantified, actionable insight into a restaurant’s best guests.
The restaurant industry tries to win back guests after they leave. We feel that retaining existing guests and treating them right is more important than ever when heading into uncertain economic times. Our artificial intelligence engine predicts restaurant guest churn and automates the marketing process to ensure they stay fans of your brand!
The next wave will combine the two with machine learning to streamline operations, enhance the guest experience, and improve the bottom line.
What to look for in a restaurant mobile app solution to ensure it actually drives guest engagement and revenue.
Own the restaurant guest relationship and optimize the guest experience with a native mobile app, web-based mobile app, or both.